- Cooking & Eating
Returning orders to us is easy. Whatever your reason, we offer a refund or exchange within 60 days of delivery or collection. After all we want you to be happy with your new purchases
Please complete the form below and we will contact you within 24 working hours.
We offer a selection of ways for you to return items, details of which are below. Please note that you remain responsible for the items until they reach us.
Unless faulty, items returned must be returned in their original packaging and in a re-saleable condition.
Delivery charges will be refunded in full in cases where the goods are faulty. If an entire order is cancelled within the 14 day cancellation period the full purchase price together with our standard delivery charge will be refunded. If you chose to pay extra for an expedited delivery service, we will only refund the cost of standard delivery. Please note that if you want to return only some items but keep the rest of your order, you may not be entitled to a refund of the delivery charge.
Used faulty goods must be returned in clean condition to be accepted for a refund. This is to ensure the health and safety of the teams handling returns. This does not affect your statutory rights.
Please see our Terms and Conditions for more details.