Returns

Our policy

You can cancel your order within 14 days of delivery and return it to us for a refund. Please email hello@theexpertcamper.co.uk and we will reply within 24 working hours. Send returns to The Expert Camper, Coreter Limited, Gresley House, Ten Pound Walk, Doncaster, DN4 5HX. Please note that you remain responsible for the items until they reach us.

Unless faulty, items must be returned in their original packaging and in a re-saleable condition.

Delivery charges will be refunded in full in cases where the goods are faulty. If an entire order is cancelled within the 14-day cancellation period, the full purchase price together with our standard delivery charge will be refunded. If you chose to pay extra for an expedited delivery service, we will only refund the cost of standard delivery. Please note that if you want to return only some items but keep the rest of your order, you may not be entitled to a refund of the delivery charge.

Used faulty goods must be returned in clean condition to be accepted for a refund. This is to ensure the health and safety of the teams handling returns. This does not affect your statutory rights.

Please see our terms and conditions for more details.